Question 1

Is Hooplio free to use?

Accepted Answer

Yes! Hooplio is free to download and use for finding players, joining pickup games, tracking stats, and participating in public basketball communities.

Question 2

How does the AI Matchmaking work?

Accepted Answer

Our algorithm evaluates your self-reported or verified skill level, preferred position, ELO rating, court location preferences, and play style to pair you with ideal teammates and opponents.

Question 3

How are ELO ratings and Chemistry Scores calculated?

Accepted Answer

Your ELO rating updates after verified games based on opponent strength and game outcome using a Glicko-2 formula. Chemistry Scores reflect attendance, sportsmanship ratings, and teammate feedback.

Question 4

Can I host or join tournaments on Hooplio?

Accepted Answer

Absolutely. Any verified user or court owner can create a tournament, set single/double elimination brackets, assign live scores, and award MVP badges.

Question 5

How does Hooplio protect player safety?

Accepted Answer

We employ mandatory device verification, Fair Play scores, user reporting, and shadow-banning for toxic behavior. Physical pickup games also include attendance tracking.

Question 6

Is my location data shared publicly?

Accepted Answer

Never. Your exact coordinates are never exposed. Hooplio uses approximate neighborhood radiuses for court and match discovery.

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